Frequently Asked Questions (FAQ)

FCF Foods offers premium frozen French fries under the Himalayan Crisp and Hamro Fries brands. Himalayan Crisp is available in 9mm and 6mm cuts, with 9mm offered in 1kg and 2.5kg packs and 6mm offered in 2.5kg packs. Hamro Fries is available in 9mm cut in both 1kg and 2.5kg packs.

We use Alverstore Russets. We distribute seed to farmers who cultivate and harvest it, our technical team tests it on the field, then the crop is sent to our factory. In the lab we conduct sugar tests before processing the potatoes into fries.

Himalayan Crisp and Hamro Fries products are manufactured under controlled quality standards and contain no added preservatives.

Yes. Our frozen fries are par-fried to ensure better crispiness, texture consistency, and faster preparation.

For best results, fry the frozen fries at approximately 180°C until they become crispy and golden.

Yes. Our frozen fries can be prepared in an air fryer for about 15 minutes at 175°C to 180°C, then adjust time as needed. Cooking duration may vary depending on the appliance.

No. Cook the fries directly from frozen without thawing for best texture and quality.

Our French fries are produced through a carefully controlled manufacturing process that begins with premium potato selection, followed by precision cutting, blanching, drying, par-frying in high-quality vegetable oil, and Individual Quick Freezing (IQF). Every stage is monitored under strict quality and temperature controls to ensure consistent size, texture, color, and taste. When cooked according to the recommended instructions, our fries deliver a crispy golden exterior with a light and fluffy interior.

For the best results, cook the fries directly from frozen without thawing. Deep fry in preheated oil at 180°C (356°F), avoid overcrowding the fryer, and cook only for the recommended time. Maintaining the correct oil temperature throughout cooking ensures a crispy golden exterior while keeping the inside soft and fluffy.

Fries can become soggy or limp when they are not cooked at the right temperature or were thawed before frying.

Store fries at -18°C or below in a freezer to preserve texture and quality.

Do not refreeze fries once they have fully thawed.

We are certified to internationally recognized food safety and quality standards, including BRCGS Global Standard for Food Safety, DFTQC (Department of Food Technology and Quality Control, Nepal), and Halal Certification. These certifications reflect our commitment to food safety, quality, traceability, regulatory compliance, and consistent manufacturing excellence, giving our customers confidence in every shipment.

Great French fries begin with great potatoes. Our potatoes are sourced from the fertile foothills of the Himalayas, where Nepal’s nutrient-rich soils and favorable climate help produce potatoes with excellent taste and texture. Working closely with more than 30,000 local farmers, our dedicated agricultural team monitors cultivation, irrigation, and harvesting practices to ensure only the finest potatoes are selected. Once they arrive at our facility, they undergo a carefully controlled production process including precision cutting, blanching, drying, par-frying in premium vegetable oil, and Individual Quick Freezing (IQF). The result is a high-quality French fry with consistent taste, texture, and freshness. Our fries are also gluten-free, vegan-friendly, and contain no artificial colors or preservatives.

No. We do not use MSG, artificial flavour, artificial colours, or chemicals. Everything in our fries is natural.

We have our own dedicated freezer trucks that deliver across Nepal. For international sales and logistics, please contact +977 9802637012 or +977 9802847500.

We work closely with local farmers by providing seed potatoes, assisting with cultivation and harvest, and purchasing the harvested potatoes for our fries production. For all potato-related queries, contact Mahesh Parajuli at +977 9802847515 or Suraj Bhushal at +977 9802847514.

Yes. FCF Foods supplies frozen fries products for restaurants, cafes, hotels, and commercial food businesses. Contact our sales team at +977 9802847524.

Contact our sales team at +977 9802847524 for dealership and distribution inquiries.