Frequently Asked Questions (FAQ)

FCF Foods offers premium frozen French fries under the Himalayan Crisp and Hamro Fries brands. Himalayan Crisp is available in 9mm and 6mm cuts, with 9mm offered in 1kg and 2.5kg packs and 6mm offered in 2.5kg packs. Hamro Fries is available in 9mm cut in both 1kg and 2.5kg packs.

We use Alverstore Russets. We distribute seed to farmers who cultivate and harvest it, our technical team tests it on the field, then the crop is sent to our factory. In the lab we conduct sugar tests before processing the potatoes into fries.

Himalayan Crisp and Hamro Fries products are manufactured under controlled quality standards and contain no added preservatives.

Yes. Our frozen fries are partially pre-fried to ensure better crispiness, texture consistency, and faster preparation.

For best results, fry the frozen fries at approximately 175°C to 180°C until they become crispy and golden.

Yes. Our frozen fries can be prepared in an air fryer for about 15 minutes at 175°C to 180°C, then adjust time as needed. Cooking duration may vary depending on the appliance.

No. Cook the fries directly from frozen without thawing for best texture and quality.

Our French fries are cooked using a precise, state-of-the-art process. We use high-quality vegetable oil and maintain strict temperature control during cooking to achieve the perfect texture.

Fries can become soggy or limp when they are not cooked at the right temperature or were thawed before frying.

Store fries at -18°C or colder in a freezer to preserve texture and quality.

Do not refreeze fries once they have fully thawed.

We are BRC Foods certified and follow strict quality controls across production to ensure safety and consistency.

We use high-quality vegetable oil and wash potatoes carefully after peeling and cutting to remove excess surface starch. Our frozen potato products are naturally gluten free and vegan friendly.

No. We do not use MSG, artificial flavour, artificial colours, or chemicals. Everything in our fries is natural.

We have our own dedicated freezer trucks that deliver across Nepal. For international sales and logistics, please contact +977 9802637012 or +977 9802847500.

We work closely with local farmers by providing seed potatoes, assisting with cultivation and harvest, and purchasing the harvested potatoes for our fries production. For all potato-related queries, contact Mahesh Parajuli at +977 9802847515 or Suraj Bhushal at +977 9802847514.

Yes. FCF Foods supplies frozen fries products for restaurants, cafes, hotels, and commercial food businesses. Contact our sales team at +977 9802847524.

Contact our sales team at +977 9802847524 for dealership and distribution inquiries.